Refund policy
Right of Withdrawal
You have the right to cancel your purchase within 14 days of receiving your item, in accordance with applicable consumer protection legislation.
To exercise your right of withdrawal, you must notify us within these 14 days.
Returns
The following applies to returns:
- The customer is responsible for the cost of return shipping
- The item must be securely packaged to prevent damage during transport
- We recommend that you keep the receipt or tracking number for your return
The amount for the item will be refunded as soon as possible, and no later than 14 days from the day you notified us of your decision to cancel your purchase. We may withhold the refund until we have received the item or you have provided proof that it has been sent back.
Refunds
Refunds are made using the same payment method as the original purchase, unless otherwise agreed.
Please feel free to contact us if you have any questions about your delivery or return.